+30 693 866 1689

Terms of use

Introduction.Welcome to tvo.gr. This website is the official online store of our company. By using our website, you unconditionally agree to all terms and conditions regarding its use, which you should read carefully.

Copyright.All the content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of our company and are protected by the relevant provisions of Greek law, European law and international conventions. All copyrights of this e-shop belong to our company or to third parties who have legally granted us the use thereof. Any copying, reproduction and retransmission of material from the website is prohibited without the prior written permission of the company or any other legal owner of the same. The appearance of the material on the website should in no way be construed as a transfer or assignment of any license or right to use them.

Company's liability.Our company is not responsible or liable for any damage resulting from failure to provide support services and does not guarantee that the service will be uninterrupted or that there will be no technical error due to the nature of the Internet. The company is not liable to customers/users for any damages that may arise from the execution or not of their order or for errors in the data entered by the user/customer in the order forms, as well as for any errors in prices or product features. The company also reserves the right to the time of delivery of products in cases of force majeure.

User's ResponsibilityThe user agrees not to use this website for a) illegal collection or storage of data about other users, b) sending, publishing or transmitting any content that is illegal or causes harm to our company or any third party, c) sending, reproducing, publishing, e-mailing, or otherwise transmitting any content that infringes any patent, trademark, trade name or distinctive title, trade secret, company copyright or other proprietary rights of third parties. The responsibility for the general use of the website and for the content of the transactions belongs exclusively to the user/customer.
Any illegal use of the website automatically results in the termination of the services provided without any notice.

Security.All transactions carried out through our website are governed by International and European Law that regulates issues related to electronic commerce, as well as by the Law on Consumer Protection (Law 2251/1994). Our company has taken all necessary measures to ensure maximum safety. All information related to the personal data of our customers is secure and confidential and is provided to us only in case the users of the website wish to order products and/or receive informative e-mails.
All requests sent on-line to our company, as well as the information transmitted by the user/customer are confidential and are used in order for the users to have direct and effective communication with the store. Our company does not disclose, transfer, assign or exchange personal data of its customers, unless required by law or court order.

Cancellation of orders.If the user/customer wishes to cancel his order, he can contact us by calling +306938661689 or by sending an e-mail to info@tvo.gr Depending on the stage of progress of your order, we will inform you of the options you have.

Personal Data Protection

The information voluntarily provided by the users of the mentioned website is used by tvo.gr in order for its users to have direct and substantial communication with the store, to provide them with answers to specific questions they ask and finally to serve and execute their orders. The information collected by tvo.gr. through the website is intended to measure the number of visits, to determine the customers' requirements for more products and to facilitate transactions with the company. tvo.gr does not distribute to any other organization or partner not affiliated with tvo.gr the email addresses, or any other information regarding its users and customers.

Collection of information

tvo.gr designed its website so that its users can visit it without having to reveal their identity unless they wish to do so. Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website and/or send emails to tvo.gr.

Use of Information

tvo.gr collects two types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from tvo.gr When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, your e-mail address, your telephone number, credit card details, the payment method of the order. In addition, you may also be asked for more specific information, such as shipping - delivery details of an order, billing details or details about an offer you have requested. tvo.gr makes use of the information you provide during the online submission of the form in order to contact you regarding (i) the delivery of the order to your location, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by tvo.gr , (iv) special offers of tvo.gr v) receipt of gifts after a competition draw. You may choose whether or not you wish to receive such communications from tvo.gr by sending your request by e-mail to info@tvo.gr

Correction, Modification or Deletion of Information

tvo.gr allows its users to correct, change, supplement or delete data and information submitted to tvo.gr will act to delete this information from its files immediately. For the protection and security of the user, tvo.gr will try to ensure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to make any queries contact tvo.gr via tvo.gr or by e-mail at info@tvo.gr. Changing or correcting your personal data can also be done through the registration page of . Please note that we will do everything possible to protect your personal data, but the protection of your password to our website also depends on you.

Periodical Changes

As tvo.gr continuously expands, updates and improves its website, and its related products and services, it will also update this policy. We recommend that you read this procedure periodically in order to be informed of any changes in the content of this privacy policy. This policy will be amended from time to time without prior notice to users. Acceptance of the Privacy Procedures implemented by tvo.gr.

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website that have been communicated through it.

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